107.11 Responsibility for Claims for Damage or Injury

Sec 107.11 provides information on the contractor’s responsibility when the project is within or adjacent to forests or parks.

Public Vehicle Damage Claims

The contractor has legally assumed custody and liability for maintaining safe travel through the project when a section of roadway is actively under contract. MoDOT’s role is to make sure that the contractor is performing professionally, timely and appropriately to developing roadway deterioration issues and any public concerns and/or damage claims. We do not have the right to "force" the contractor to pay claims that they have fully reviewed and elect to deny. We do need to make sure the public is being treated fairly and professionally. Blanket denial letters are unacceptable. The public has a right to know the specifics associated with a denial of their claim.

If a vehicle is damaged in a work zone the public has four options: 1) file a claim with their insurance carrier, 2) file a claim with the contractor or its insurance carrier, 3) pursue legal remedies against the contractor and 4) pay for repairs themselves.

MoDOT’s goal is to have the contractor provide a roadway without defects so that it is safe and vehicle damage should not occur. If the existing roadway is in very poor condition it should be addressed before the contract is awarded if possible. MoDOT should make all appropriate repairs up front or reimburse the contractor for needed repairs before work begins. It would then be the contractor's responsibility to keep the roadway properly maintained for the safety of the traveling public. Please continue to assist the public and be responsive to their concerns.