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The following guidelines for public involvement are not to be viewed as all-inclusive. Instead, they outline the minimum level of expectations for public involvement, with each individual effort matching the specific needs of the project and the community involved. The specific needs of the project should be documented in a public involvement plan (PIP). | The following guidelines for public involvement are not to be viewed as all-inclusive. Instead, they outline the minimum level of expectations for public involvement, with each individual effort matching the specific needs of the project and the community involved. The specific needs of the project should be documented in a public involvement plan (PIP). | ||
Sponsors of Local Public Agency (LPA) projects must also follow the guidelines in EPG 129, using the Request For Environmental Review (RER) for documenting their public involvement and outreach efforts. | |||
<center>'''Table 129, Public Involvement by Type'''</center> | <center>'''Table 129, Public Involvement by Type'''</center> | ||
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'''129.1 Americans with Disabilities Act (ADA) Title VI protected populations''' | |||
[[image:129.1-2025.jpg|right|500px|link=https://www.modot.org/welcome-business-development-and-compliance]] | |||
Early in project development, the Project Manager (PM) shall assess whether the methods of public involvement chosen for a particular project are reasonable for the project, whether they adequately reach the proper constituents, whether there are minority, or limited English proficiency (LEP) discrimination concerns, and whether the methods would adequately provide the needed information and afford the opportunity for the public to provide feedback. Minority and LEP populations are defined by [https://www.justice.gov/crt/fcs/TitleVI-Overview Title VI]. Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance. If there are questions concerning the participation of minority and disadvantaged populations, contact the Environmental Specialist in the Design Division who is the resource for socioeconomic issues on project development. For CE2, EA or EIS classification level projects, the Request for Environmental Services (RES) can provide a resource for the PM to help identify minority and LEP populations in the project area to help determine the type and degree of public outreach that could be needed. Information on the community impact assessment process is found in [[129.3_“Virtual”_Public_Involvement_(VPI)|EPG 127.3]]. The first step is to identify populations of people interested in the project and those who could be impacted by the project, then determine which outreach methods would be most effective. The PM should work with the Area Engineer and use existing information such as from the Conceptual Study Report (CSR), if developed, to help identify the area impacted by the project. | |||
The process for identifying interested people/populations impacted by the project should be documented in the PIP and housed in [https://modotweb.modot.mo.gov/MoProjects/Account/Login MoProjects]. The PIP is developed by the PM or district staff, or the project consultant, if tasked with public involvement for the project, and approved by MoDOT staff. It may become necessary to revise the PIP as the project evolves, conditions change, oppositional groups emerge, or new issues arise. It is prudent to complete an LEP [https://epg.modot.org/forms/general_files/DE/ENV/LEP_Minority_Analysis.docx analysis], similar to the Community Impact Assessment process outlined in [[127.3_Community_Impact_Assessment#127.3.1.3_Process|EPG 127.3.1.3]], and review it for protected populations early in the planning phase, when the PIP is developed, to identify stakeholders, affected public, and whether targeted outreach to underserved populations are needed. Then appropriate outreach efforts can be planned for these populations and budgeted appropriately. | |||
Effectively reaching underserved populations may require significant staff time and resources, and special efforts or innovative methods may need to be used to ensure the inclusion of affected community members. This is especially important for underrepresented groups, such as minority and LEP groups, and in communities where a significant percentage of the affected population does not speak or understand English. Consider the need for translators, interpreters, and written materials in languages other than English. Innovative methods to involve minority and LEP sectors of the community, as well as senior citizens, disabled persons, and other interested groups such as economic developers, Metropolitan Planning Organizations (MPOs) and Regional Planning Commissions (RPCs), and historical and environmental groups, should also be explored. Such methods could include house-to-house contacts; providing bulletins at kiosks; meeting with community groups, church organizations, community minority liaisons, local grocery stores, and libraries; placing notices in the newspaper and using other media outlets which cater to these groups. Accommodations should also be made for non-English speaking community members and those with language barriers, such as deaf populations. | |||
The meeting location selected shall be in compliance with the ADA. Special attention should be paid to whether there is access to public transportation, and whether there is a safe and reasonable walking distance to the meeting without obstacles such as crossing active railroad tracks or busy highways. | |||
These efforts shall be documented for inclusion in environmental documents such as the RES, CE2, EA, EIS, or in project files in [https://modotweb.modot.mo.gov/MoProjects/Account/Login MoProjects], and for department wide Title VI compliance. | |||
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'''129.2 The Public Involvement Plan (PIP)/Communication Plan''' | |||
Early in the project scoping process a Public Involvement Plan (PIP) should be developed that is appropriate for each project. A PIP is a strategy document that guides outreach activities for a project. It helps to establish the schedule, methods, and locations for public outreach and assists with determining project stakeholders. For Programmatic Categorical Exclusion (PCE)(rare) and CE2 classifications (required), the PIP is often developed by the PM, district staff including Communications staff (CR Division), and/or project consultant, if applicable, and approved by MoDOT staff (PM, CR, etc.). The project core team ([http://epg.modot.org/index.php/104.1_Core_Team EPG 104.1]) typically develops the PIP for larger, more complex projects, especially those requiring an EA or EIS, which are approved by FHWA. The nature and complexity of the project along with the core team’s specialized knowledge of any sensitive issues within the project area will determine the best course of action to gain public input into the development of the project’s scope ([http://epg.modot.org/index.php/104.8_Public_Involvement_in_Project_Scoping EPG 104.8]). After identifying potentially affected populations and the issues they may have with the proposed project, this information can be compiled in the PIP (see sample above). It may become necessary to revise the PIP as a project evolves, conditions change, oppositional groups emerge, public controversy develops, or new issues arise. The size, scope and complexity of a project will help determine the extent of outreach and engagement for a project and whether a project requires a more formalized and comprehensive PIP. The PIP becomes part of the official project record and should be uploaded to the RES or to MoProjects as evidence of planned public involvement. | |||
Early use of demographic data can help identify members of the public that should be involved. After determining who to involve, a variety of outreach methods can be selected to encourage the most effective public involvement. During public outreach the following could be involved: | |||
* adjacent property owners and tenants | |||
* low-income populations | |||
* minority populations | |||
* cooperating and participating agencies ([[127.14_National_Environmental_Policy_Act_(NEPA)_Classification_and_Documents#127.14.5_NEPA_Glossary|NEPA Glossary]]) | |||
* local, state, and federal government staff and elected officials | |||
* community groups such as clubs, civic groups, business groups, environmental groups, labor unions, disability advocacy groups, and churches | |||
* schools/school districts | |||
* MPOs/RPCs | |||
* commuters and the traveling public | |||
* law enforcement and emergency/first responders | |||
* utility service providers | |||
* adjacent billboard owners and clients | |||
* general public and others known to be affected | |||
* others expressing interest. | |||
The following are examples of common outreach methods that can be identified in the PIP: | |||
* Virtual Public Involvement (VPI) meetings | |||
* public and open house meetings | |||
* MoDOT project e-mail alert lists | |||
* drop-in information centers or booths | |||
* surveys or questionnaires | |||
* advisory committee and group meetings | |||
* public hearings | |||
* design workshops/charettes | |||
* direct mail/email | |||
* meetings with public officials | |||
* individual (one-on-one) meetings | |||
* meetings with community groups | |||
* internet blogs | |||
* project Internet pages/news releases | |||
* established media relations and contacts | |||
* telephone hot lines. | |||
In addition, MoDOT provides information to the public about traffic impacts as part of its Transportation Management Plan (TMP) for projects ([[616.19_Work_Zone_Capacity,_Queue_and_Travel_Delay#616.13.6.6_Public_Information|EPG 616.13.6.6]]). MoDOT also provides general work zone information to the public through various outlets. These include, among other things, publication of a statewide work zone map and work zone driving safety tips, posting of current work zone locations and conditions to the internet, promotion of Work Zone Safety Awareness Week, and advertisement of work zone safety-related messages via radio, television, electronic message boards along the roadway and, billboards. These details can also be incorporated in the PIP. | |||
The example PIP or a more detailed plan shall be utilized on all CE2, EA, and EIS classified projects. Use of a PIP on all other projects should be evaluated by the core team members of that project individually depending on the needs of that project. | |||
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Revision as of 14:48, 3 September 2026
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Missouri Department of Transportation (MoDOT) works to communicate important information to the public, media, employees, stakeholders, and other department customers through a variety of methods, including news releases, publications, special events, and social media sites.
Missouri’s citizens expect an active voice in the location and design of transportation facilities. They recognize the important role transportation has in their life as well as the vitality of their communities. Existing transportation facilities, particularly transportation improvements, have a direct impact on the social, economic, and environmental resources of Missouri’s communities. As a result, MoDOT values the public’s input on transportation improvements and has established various methods to gather this feedback.
Some of these methods include:
- Identification and Prioritization of Needs through The Planning Process
- Public Hearings
- Public Meetings
- Direct mailings or contact with individuals impacted
- Virtual Public Involvement
In addition, MoDOT provides useful information to Missourians concerning the operation and maintenance of the highway system. This information is available from the following sources in addition to others:
- www.modot.org
- Traveler Information Map (TIM)
- E-updates
- Changeable message boards
- Customer Service Centers (1-888-ASK MoDOT)
- Work Zone Status
- Road Condition Report
- Social media
The development of quality transportation improvements depends on early, frequent, and continuous involvement of the public in project decisions. Additionally, real time information about the State’s highway system allows the traveling public to use it efficiently.
The public frequently questions not only the design and physical features of a project, but also its basic premise (the purpose and need) and assumptions (e.g., the range of alternatives) as identified by MoDOT.
Public involvement allows MoDOT to gather real, valid input on transportation needs and to work with customers to refine solutions that meet those needs.
The following guidelines for public involvement are not to be viewed as all-inclusive. Instead, they outline the minimum level of expectations for public involvement, with each individual effort matching the specific needs of the project and the community involved. The specific needs of the project should be documented in a public involvement plan (PIP).
Sponsors of Local Public Agency (LPA) projects must also follow the guidelines in EPG 129, using the Request For Environmental Review (RER) for documenting their public involvement and outreach efforts.
| Public involvement is required for every project | |||
|---|---|---|---|
| Minimum Requirement for: | Public Involvement Method | Required Documentation (if applicable) | Responsible Individual(s)1 |
| Programmatic Categorical Exclusion (PCE) | Routine methods such as social media, news releases, opportunity for meetings, etc. | Public notices, news releases, meeting notes, Comments/responses, sign-in sheets | PM, CR, CM |
| Documented Categorical Exclusion (CE2) | Routine methods such as social media, news releases, opportunity for meetings, etc. | Public Involvement Plan (PIP), Public notices, news releases, meeting notes, Comments/responses, sign-in sheets | PM, CR, CM |
| Some CE2s, Environmental Assests (EA), Environmental Impact Statement (EIS) | Pre-Location Study Meeting | Public notices, presentations, studies or documents made available, Minutes, comments, responses, sign-in sheets | PM, CR |
| Some PCEs, CE2, EA, EIS | Location Public Meeting | Public Involvement Plan (PIP), Public notices, presentations, studies or documents made available, minutes, Comments and Responses, sign-in sheets | PM, CR |
| Some PCEs, CE2, EA, EIS | Design Public Meeting | Public Involvement Plan (PIP), Public notices, presentations, studies or documents made available, minutes, Comments and Responses, sign-in sheets | PM, CR |
| EA, EIS | Agency Scoping Meeting | Public Involvement Plan (PIP), Notices, presentations, studies or documents made available, Minutes, comments, responses, sign-in sheets | PM, CR |
| ≥20 acres new RW or permanent easements for rural, ≥100,000 square feet new RW or permanent easements for urban2, EA (if applicable), EIS, Long Range Plan {CFR 771.111(h)(2)(iii)} | Public Hearing (Commission Policy, FHWA policy) | Notices, presentations, studies or documents made available, minutes, transcript, sign-in sheets | PM, CR |
| Discretion of the District Engineer | Public Meeting | Notices, presentations, studies or documents made available, minutes, Comments and Responses, sign-in sheets | PM, CR |
| Impacts (not significant or adverse EPG 129.8) on historic properties, parks, recreation areas, and wildlife and waterfowl refuges | Section 106, 4(f)3, and 6(f) | Notices, presentations, studies or documents made available, minutes, Comments and Responses, sign-in sheets | PM, CR, DE-ENV/HP |
| Noise impacts where noise abatement is reasonable and feasible | Noise Wall Public Meeting | Notices, presentations, studies or documents made available, minutes, Comments and Responses, sign-in sheets | PM, CR, DE-ENV/HP |
| 1 PM: Project Manager; CR: Communications Division staff; CM: Construction and Materials staff; DE-ENV/HP: Design Division Environmental and Historic Preservation staff | |||
| 2 "Urban" is defined as within a U.S. Census Bureau designated urbanized area or an urban cluster. | |||
| 3 Requires special statements in the public notice. Coordinate with MoDOT Environmental Section. | |||
Public hearings and public meetings are forums for providing information on proposed projects, their anticipated impacts, and for receiving citizen comments. Both are used to comply with the Missouri Highways and Transportation Commission's desire to furnish the public with general information and to allow the public to express their opinions regarding highway matters. Information related to the impacts of a proposed action can also be gathered. Federal transportation policy requires public involvement in the development of the purpose and the range of alternatives to be considered for EAs and EISs. The National Environmental Policy Act (NEPA) and FHWA regulation 23 CFR 771 require one or more public meetings or opportunity forum(s) for the public to participate. The Commission directs MoDOT to conduct “location and design” public involvement to gather public comment.
All work involving interaction with the public should start with working with the district Communications Team to go through the Public Involvement (PI) plan template (EPG 129.2. This document will help focus and organize the PI needs of the project. This is an ongoing process and will need continuous updating over the life of a project from early planning phases to construction completion. The Communications Team is most familiar with the process and basic PI requirements.
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129.1 Americans with Disabilities Act (ADA) Title VI protected populations

Early in project development, the Project Manager (PM) shall assess whether the methods of public involvement chosen for a particular project are reasonable for the project, whether they adequately reach the proper constituents, whether there are minority, or limited English proficiency (LEP) discrimination concerns, and whether the methods would adequately provide the needed information and afford the opportunity for the public to provide feedback. Minority and LEP populations are defined by Title VI. Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance. If there are questions concerning the participation of minority and disadvantaged populations, contact the Environmental Specialist in the Design Division who is the resource for socioeconomic issues on project development. For CE2, EA or EIS classification level projects, the Request for Environmental Services (RES) can provide a resource for the PM to help identify minority and LEP populations in the project area to help determine the type and degree of public outreach that could be needed. Information on the community impact assessment process is found in EPG 127.3. The first step is to identify populations of people interested in the project and those who could be impacted by the project, then determine which outreach methods would be most effective. The PM should work with the Area Engineer and use existing information such as from the Conceptual Study Report (CSR), if developed, to help identify the area impacted by the project.
The process for identifying interested people/populations impacted by the project should be documented in the PIP and housed in MoProjects. The PIP is developed by the PM or district staff, or the project consultant, if tasked with public involvement for the project, and approved by MoDOT staff. It may become necessary to revise the PIP as the project evolves, conditions change, oppositional groups emerge, or new issues arise. It is prudent to complete an LEP analysis, similar to the Community Impact Assessment process outlined in EPG 127.3.1.3, and review it for protected populations early in the planning phase, when the PIP is developed, to identify stakeholders, affected public, and whether targeted outreach to underserved populations are needed. Then appropriate outreach efforts can be planned for these populations and budgeted appropriately.
Effectively reaching underserved populations may require significant staff time and resources, and special efforts or innovative methods may need to be used to ensure the inclusion of affected community members. This is especially important for underrepresented groups, such as minority and LEP groups, and in communities where a significant percentage of the affected population does not speak or understand English. Consider the need for translators, interpreters, and written materials in languages other than English. Innovative methods to involve minority and LEP sectors of the community, as well as senior citizens, disabled persons, and other interested groups such as economic developers, Metropolitan Planning Organizations (MPOs) and Regional Planning Commissions (RPCs), and historical and environmental groups, should also be explored. Such methods could include house-to-house contacts; providing bulletins at kiosks; meeting with community groups, church organizations, community minority liaisons, local grocery stores, and libraries; placing notices in the newspaper and using other media outlets which cater to these groups. Accommodations should also be made for non-English speaking community members and those with language barriers, such as deaf populations.
The meeting location selected shall be in compliance with the ADA. Special attention should be paid to whether there is access to public transportation, and whether there is a safe and reasonable walking distance to the meeting without obstacles such as crossing active railroad tracks or busy highways.
These efforts shall be documented for inclusion in environmental documents such as the RES, CE2, EA, EIS, or in project files in MoProjects, and for department wide Title VI compliance.
copy only 129.2
129.2 The Public Involvement Plan (PIP)/Communication Plan
Early in the project scoping process a Public Involvement Plan (PIP) should be developed that is appropriate for each project. A PIP is a strategy document that guides outreach activities for a project. It helps to establish the schedule, methods, and locations for public outreach and assists with determining project stakeholders. For Programmatic Categorical Exclusion (PCE)(rare) and CE2 classifications (required), the PIP is often developed by the PM, district staff including Communications staff (CR Division), and/or project consultant, if applicable, and approved by MoDOT staff (PM, CR, etc.). The project core team (EPG 104.1) typically develops the PIP for larger, more complex projects, especially those requiring an EA or EIS, which are approved by FHWA. The nature and complexity of the project along with the core team’s specialized knowledge of any sensitive issues within the project area will determine the best course of action to gain public input into the development of the project’s scope (EPG 104.8). After identifying potentially affected populations and the issues they may have with the proposed project, this information can be compiled in the PIP (see sample above). It may become necessary to revise the PIP as a project evolves, conditions change, oppositional groups emerge, public controversy develops, or new issues arise. The size, scope and complexity of a project will help determine the extent of outreach and engagement for a project and whether a project requires a more formalized and comprehensive PIP. The PIP becomes part of the official project record and should be uploaded to the RES or to MoProjects as evidence of planned public involvement.
Early use of demographic data can help identify members of the public that should be involved. After determining who to involve, a variety of outreach methods can be selected to encourage the most effective public involvement. During public outreach the following could be involved:
- adjacent property owners and tenants
- low-income populations
- minority populations
- cooperating and participating agencies (NEPA Glossary)
- local, state, and federal government staff and elected officials
- community groups such as clubs, civic groups, business groups, environmental groups, labor unions, disability advocacy groups, and churches
- schools/school districts
- MPOs/RPCs
- commuters and the traveling public
- law enforcement and emergency/first responders
- utility service providers
- adjacent billboard owners and clients
- general public and others known to be affected
- others expressing interest.
The following are examples of common outreach methods that can be identified in the PIP:
- Virtual Public Involvement (VPI) meetings
- public and open house meetings
- MoDOT project e-mail alert lists
- drop-in information centers or booths
- surveys or questionnaires
- advisory committee and group meetings
- public hearings
- design workshops/charettes
- direct mail/email
- meetings with public officials
- individual (one-on-one) meetings
- meetings with community groups
- internet blogs
- project Internet pages/news releases
- established media relations and contacts
- telephone hot lines.
In addition, MoDOT provides information to the public about traffic impacts as part of its Transportation Management Plan (TMP) for projects (EPG 616.13.6.6). MoDOT also provides general work zone information to the public through various outlets. These include, among other things, publication of a statewide work zone map and work zone driving safety tips, posting of current work zone locations and conditions to the internet, promotion of Work Zone Safety Awareness Week, and advertisement of work zone safety-related messages via radio, television, electronic message boards along the roadway and, billboards. These details can also be incorporated in the PIP.
The example PIP or a more detailed plan shall be utilized on all CE2, EA, and EIS classified projects. Use of a PIP on all other projects should be evaluated by the core team members of that project individually depending on the needs of that project.
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